Q1. Can I have a sample order for the model?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 2-15 weeks based on different quantity.

Q3. Do you have any MOQ limit for model order?

A: Low MOQ, 1pc for sample checking is available and 100 sets for mass production.

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order?

A: Firstly, let us know your requirements or application.
     Secondly, We quote according to your requirements or our suggestions.
     Thirdly, customer confirms the samples and places deposit for formal order.
     Fourthly We arrange the production.

Q6. Is it OK to print my logo on the product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 1 year warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system.
    Secondly, during the guarantee period, we will send replacement for free or we can discuss the solution according to real situation.